Track your order
Track Your Order – FreshAndCleanHome
Thank you for shopping with FreshAndCleanHome! We understand that you want to stay updated on the status of your order. Our easy-to-use tracking system allows you to follow your shipment every step of the way, from processing to delivery.
How to Track Your Order
Once your order has been processed and shipped, you will receive an email confirmation containing the following information:
- Order Confirmation: You'll receive an email shortly after placing your order, confirming the details and estimated delivery time.
- Shipment Notification: After your order ships, you will receive another email with:
- Your tracking number.
- A link to the carrier’s website, where you can track the status of your order.
Steps to Track Your Order
Check Your Email: Look for the shipment notification email from FreshAndCleanHome. This will contain your tracking number and a link to track your package.
Visit the Tracking Link: Click on the provided tracking link in the email. This will take you to the carrier’s website, where you can view the current status of your shipment.
Enter Your Tracking Number: On the carrier’s website, enter your unique tracking number if it isn’t already pre-filled. This number is specific to your order and will provide the most accurate and up-to-date information.
Monitor Your Package: You can track the progress of your order, including expected delivery dates, any delays, and the final delivery confirmation.
Check Your Email: Look for the shipment notification email from FreshAndCleanHome. This will contain your tracking number and a link to track your package.
Visit the Tracking Link: Click on the provided tracking link in the email. This will take you to the carrier’s website, where you can view the current status of your shipment.
Enter Your Tracking Number: On the carrier’s website, enter your unique tracking number if it isn’t already pre-filled. This number is specific to your order and will provide the most accurate and up-to-date information.
Monitor Your Package: You can track the progress of your order, including expected delivery dates, any delays, and the final delivery confirmation.
What to Do If You Can’t Track Your Order
Delay in Tracking Information: It may take up to 24 hours for tracking information to update after your package has been shipped. If you don’t see any tracking details right away, please wait and try again later.
Shipping Carrier Errors: Occasionally, there may be issues with the carrier’s system that prevent tracking updates from being displayed. If your tracking number isn’t working, please check again after 24 hours, or contact us for assistance.
Package Not Found: If your order status shows "delivered" but you haven't received it, or if there are any other issues with the tracking, please contact our customer service team. We will help resolve any issues and ensure you get your package.
Delay in Tracking Information: It may take up to 24 hours for tracking information to update after your package has been shipped. If you don’t see any tracking details right away, please wait and try again later.
Shipping Carrier Errors: Occasionally, there may be issues with the carrier’s system that prevent tracking updates from being displayed. If your tracking number isn’t working, please check again after 24 hours, or contact us for assistance.
Package Not Found: If your order status shows "delivered" but you haven't received it, or if there are any other issues with the tracking, please contact our customer service team. We will help resolve any issues and ensure you get your package.
We’re here to ensure your FreshAndCleanHome experience is as smooth as possible, from purchase to delivery!
